Wednesday, May 15, 2024

How to Make Money From Your Passion: Tailored Solutions for Creative Minds

How to Make Money From Your Passion: Tailored Solutions for Creative Minds written by John Jantsch read more at Duct Tape Marketing

The Duct Tape Marketing Podcast with John Jantsch

In this episode of the Duct Tape Marketing Podcast, I interviewed Christian Brim. Through his extensive experience as a certified public accountant and certified management accountant, Christian Brim has gained profound insights into the intersection of creativity and profitability for entrepreneurs. In this episode, we cover the unique challenges faced by creative entrepreneurs and explore tailored solutions to help them thrive in their businesses without having to sacrifice passion for financial success.

Key Takeaways

With over 25 years of working with small businesses to grow their businesses profitably Christian Brim is experienced in the unique mindset of creative entrepreneurs, emphasizing the importance of embracing profitability as not just essential to creative endeavors but also, honorable. Through the Three-Pronged Decision concept, he highlights the necessity of aligning market needs, profitability, and personal passion for success. Christian guides creative minds in implementing the Profit First framework to prioritize profitability while ensuring financial stability. He also underscores the significance of value pricing as a strategy to maximize earnings. By integrating these insights, creative entrepreneurs can overcome financial challenges, unlock their full potential, and thrive in their unique ventures.

 

Questions I ask Christian Brim:

[00:54] Seeing as Mike Michalowicz created ‘Profit First’ what new insights do you bring to the concept?

[02:26] How are creatives a unique group with specific challenges in the business world?

[06:38] Can you explain further with a specific example from your career?

[05:13] Explain the 3 pronged decision every creative makes?

[12:36] After the profit assessment, explain the process of the profit first framework

[15:42] Talk more about the pricing dilemma in making profit

[17:34] How did your oil field experience in Oklahoma influence your career?

[20:00] Is there some place that you would invite people to find about your work, connect with you and pick up a copy of profit first for creatives?

 

 

More About Christian Brim:

 

Like this show? Click on over and give us a review on iTunes, please!

Connect with John Jantsch on LinkedIn

 

John (00:08): Hello, and welcome to another episode of the Duct Tape Marketing Podcast. This is John Jantsch. My guest today is Christian Brim. He's a certified public accountant, certified management accountant with over 25 years of working with small businesses to grow their business profitably, heavily influenced by a family riches to rags experience. In his formative years, Christian has dedicated his life to work, helping his life's work, to helping entrepreneurs have their business work for them. He's also the author of a book we're going to talk about today, profit First for Creatives, redefining the Creativity slash Money Paradigm. So Christian, welcome to the show.

Christain (00:51): Thank you very much for having me, John.

John (00:53): So first thing, Mike Albo has been on this show, a creator of Prophet First wrote the original book, prophet First. So let's just start with an overview. What does Christian bring to the prophet First world

Christain (01:05): That's interesting? Yeah, so when I decided to write this book last year, my original intent was to use it to gain traction in the space with our target market, which we'd recently defined creative industries such as videography, marketing agencies, interior design. But a funny thing happened along the way. I started to realize the challenges that I had faced, even though I wasn't in a creative industry and my experience working with other creatives. What came to the surface was there are some things about creative entrepreneurs that posed some challenges in implementing Profit First. So the profit first component of the book is, you can read Mike's book, my book, any of the Derivatives. They're all very similar, but the big difference in my book is the mindset application in creative spaces.

John (02:13): So maybe let's talk a little bit about how are creatives different from a mindset standpoint, particularly when it comes to running a business, making money, selling all those kinds of things that are part of the entrepreneurial world. Is there a unique subset of folks that have challenges?

Christain (02:30): Yeah, so let me define this first. When I say creative entrepreneur, I don't necessarily mean someone that's in a creative industry. The distinction there is, as Perry Marshall explained it to me, and I go through this in the book, is the difference between entrepreneurs, either being builders or artists and builders are ones that see opportunities in the marketplace to find a way to make money, and that's what drives their entrepreneurial journey. Artists or creatives are driven by passion. So they may see an opportunity in the marketplace, but they have no interest in it, and so they pass on it. In other words, if the entrepreneurial endeavor does not strike their passion, they have no interest in doing it. And so in a lot of ways, Mike was a creative, he probably had never thought of himself that way, but he was passion driven. And one of the problems when you are driven by passion is that you run into work that you don't want to do.

(03:43): It doesn't interest you. There's this false paradigm among a bunch of people in the creative space where you have to do what you don't love doing to pay the bills, or you can do what drives your passion, but you are precluded from making money at it. But that is a false paradigm because as I postulate in the book, profit derives from creativity and every entrepreneurial endeavor, it's something novel that you bring to the equation that drives the profit. And so the mindset is really about embracing that paradigm rather than running away from it or thinking that there's a false paradigm that I can't have both. Yeah,

John (04:35): Let's get really down in the weeds of the mechanics of this. When I first started my business, I was good at selling. That was about it. And so I hustled work. I came to the end of the year and I was like, oh, you got to pay all these taxes. I thought I just got to keep the money. And so got a real big wake up for sure. So I said, I've got an idea. I'm just going to make myself a W2 employee of the corporation that'll force me to pay the taxes. It'll basically pay me a wage that hopefully I can make payroll. And so to me, even the thought of profit was kind of odd because I was an S corp, but I was like, I don't want to make any profit. So talk about I'm setting myself up as something, probably an example you run into,

Christain (05:18): Well, yeah, now you'd be, well, maybe you wouldn't be surprised. So creative entrepreneurs tend to just ignore it for the most part. But there's a large percentage of entrepreneurs in the broader sense that have that mindset of I don't want to make a profit. I don't want to pay taxes, and I can't even really get my brain around that because if you're not in business to make a profit, then what are you doing it for?

John (05:47): Right. It's a job.

Christain (05:49): Exactly,

John (05:50): Exactly.

Christain (05:51): I think creatives also struggle with this idea that profit is honorable, allowable. It sounds kind of like a dirty word.

John (06:04): You sell your soul or you don't make money. Right.

Christain (06:08): And the reality is that if the business doesn't make a profit, you're exactly right. You nailed it. You have a job. And there are a lot of people that I've come across in my experience that they would make more money, have less headaches, have fewer headaches, and just be more happy in general if they would go work for someone else. Right,

John (06:30): Right, right. Just go to the mailbox and get that check. Exactly. No kidding. So there is a concept in the book that you call the Where is it? Three-Pronged Decision of Creatives. I would love it if you could unpack that and give us some really the meat of the work.

Christain (06:48): So every business has to answer two questions. One is, can they fulfill the need in the market with their good or service or product? And the second is, can they make a profit at it? That's what every entrepreneur has to solve. They have to solve that equation. The creative adds this third aspect, which is, do I want to do it? Does it further my passion? And that is something that a lot of people wrestle with because again, I go back to, I think most of it is they don't set themselves into that false paradigm. They've closed the system, so to speak, so that the alternative of being able to make a profit and do what they love is possible. But in interviewing several clients and going through their stories, it's really about reapplying their creativity. It's using their creativity in a different way. It is not like there aren't going to be things that you love to do that don't have a economic or monetary impact or value, purely artistic or purely creative for creativity's sake. Those absolutely are. We call those hobbies. How can I apply that creativity in my business to make a profit?

John (08:22): And that word passion is one that I think is so confusing to people too, because a lot of people that advice do what you're passionate about. Well, I had no idea what I'm passionate about until I did it, until I got good at it. And then I was really passionate about it. But it's because blogging, writing, I didn't particularly say that's something I'm passionate about. I just started doing it, started getting good at it, people started paying me for it, and I was like, I love this. And I think a lot of people really underestimate that idea is we get passionate sometimes about stuff we get good at by practice.

Christain (08:58): And I'd even go a step further that your passion is deeply rooted in something. And for me, in my case, it was this richest rag story. And although I had an awareness of it from an early age, truly understanding the root causes and feelings about my passion didn't manifest itself for a couple of decades. I mean, really coming to terms with understanding what my passion is. And now that I have an understanding of that passion, it's opened up opportunities that I had pretty much ignored the book being the first one, but I'm already onto my second. That is probably going to be a podcast format. But the point of that is that until you have a true understanding of your passion, what motivates you, it may manifest itself in ways like blogging or in my case, helping people with their finances. But once I understood the true impact of my passion, it opened so many more doors. And that's really kind of a parallel of the creativity in your business. Once you start looking at it from that lens, you start to see other opportunities open up to express it.

Speaker 3 (10:21): Duct Tape Marketing really helped me to shave at least six to eight months off of work that I was dreading after leaving the corporate world. Even before I participated in the agency intensive training, I had already landed my first customer. This is in essence, more than paid for my investment in Duct Tape Marketing.

John (10:39): What you just heard was a testimonial from a recent graduate of the Duct Tape Marketing certification intensive program for fractional CMOs marketing agencies and consultants just like them. You could choose our system to move from vendor to trusted advisor, attract only ideal clients, and confidently present your strategies to build monthly recurring revenue. Visit DTM world slash scale to book your free advisory call and learn more. It's time to transform your approach. Book your call today, DTM World slash scale. Yeah, that's a really great point because for me, I don't often kid that it's nine siblings, and so I think I spent a lot of time trying to get noticed, and I think if you were really to take that idea and go back and say, well know a lot of the things in my business. I like to speak, I like to write, I liked that people liked my writing. I, so I think that's what you're talking about. There is yes. And I sort of unlocked that maybe early on you'd realize why these things that are kind of hard and maybe not that fruitful you stick with.

Christain (11:48): Yes. And Todd Henry, when I interviewed him for the book, he told me, he said, well, you know what the Greek word for passion is? And I said, no. And he said, I don't know how to pronounce it, but it's basically the Greek word means suffering. And he said that in order to really fulfill your passion, you have to be willing to suffer for it. You not necessarily will suffer for it, but it has to have that depth of emotion for you. And so if you use the word suffering instead of passion, it kind of changes the conversation,

John (12:27): Right? Nobody's so interested in that.

Christain (12:29): Right?

John (12:30): So alright, all this touchy feely stuff, let's leave it behind. Now somebody comes to you and I think the first step is they do a profit assessment. I know that's part of the book. And then they say, okay, Kristen, what do I need to do? How does the process work? I mean obviously I know everybody's different, but from a high level, what's the process of working through the Profit First framework?

Christain (12:53): Sure. So the profit assessment basically takes your historical financial information and boils it down to some percentages of what's your profitability, what's your compensation is. And I use the analogy of weight loss. It's your weigh in. It's like this is where you are and there's no judgment. It's just a number. But then I think that the harder part is to think about where you want to be and that we can bring in information around industry standards to say, well, this is what on average your peers are making. But I think the first step for every business owner is to fund their lifestyle. And that is, I'm going to take out X amount of dollars to do what I want to do personally support my family. And that's your first goal. I mean, you need to be able to fund your lifestyle. And so assuming that you have not done that, you're not there yet.

(13:58): The process is to say, okay, you're at a 10% profit and you need to be at 20% profit is laying that out in a quarterly implementation plan where we make incremental changes each quarter to arrive at that goal maybe a year, maybe 18 months, maybe 24 months in the future depending upon how big the change is, and then help guide you through to get there. I think one of the things people realize when they implement Profit First is that the initial gains are easy, right? When you're changing 1%, you're adding 1% to your profit, they're easy because you can go back through and say, okay, well I don't really need to spend this or I can change this behavior or habit. Where it gets more difficult is after you've cut all the expenses you can, how do you keep moving towards profit? And I devote a whole chapter into the book on value pricing, and the real lever to increase your profit is with your top line. And in that instance, I'm not talking about just selling more to sell more, but to increase your prices so that your margins are better, and that's where you really see your profit go through the roof.

John (15:21): Yeah. I mean, theoretically, if you're getting 10% more for something and not paying any more expenses, that drops to the bottom, doesn't it? I was going to ask you, you kind of answered the question already, but I'll ask it in a different way. Profit is a math problem. How much revenue, how much expense so you can lower expenses, raise profit or raise revenue, or both as you talked about, how often do you see pricing not charging enough is a problem as opposed to spending too much?

Christain (15:50): I'd say a hundred percent of the time. I think owners of businesses, all of us have this fear of raising prices, and I have rarely met a business owner that was charging the most that they could. And value pricing really forces you to think about how you price your services or goods in terms of the value perceived as opposed to your time and costs. And when you shift your mindset to looking at it that way, you realize that you're leaving a lot of money on the table because you're delivering a lot of value. You just haven't figured out how to capture it.

John (16:35): This is the point in the show where I should mention that Christian is actually a client of Duct Tape Marketing, and we are going to go back to the drawing board and reassess, raise my piece. Exactly. Yes. Hundred percent.

Christain (16:47): Well, no, I will tell you this. I did a speaking engagement last week with a group of marketers and kind of walked through my company as a test case, as an example on value pricing. And then one of the persons afterwards came up and asked me and said, well, you mentioned you hired a new marketing agency. What did they do for you? And I told them and they said, well, if you don't mind, how much do they charge you? And I told them, and they're like, really? That's a really good deal. And I'm like, I know.

John (17:19): Okay, you heard it here. Christian has agreed to a new, so I want to end with one last thing I said in your sort of comical way on the intro, a riches to rags story. So how did that experience, I think you were in the oil field business service business. How did that experience as you were coming up, I suppose as they would've said in the oil field days in Oklahoma, was it

Christain (17:45): Yes. Yeah.

John (17:46): How did that kind of influence your career, your mindset?

Christain (17:50): Yeah, so the whole richest rag story of going from riding in limousines and private aircraft to living in a rent house and driving shitty cars, as I described, it happened when I was 16 and 17. And it shook me, not because of the change in lifestyle, but the impact that it had on the family before we were close and did a lot of things together. And then afterwards, everybody scattered to find employment, and that family unit disintegrated. And that was what really impacted me. And even in my early twenties when I started out on my career, I knew I wanted to help business owners because I knew that what I had experienced, it didn't have to be that way, and that was my calling.

John (18:51): Yeah, it is interesting starting a business. A lot of people do it to make more money, to have more freedom. And if you don't get, and ultimately maybe to have impact on the world, but if you don't get, it's like the hierarchy thing. If you're not even paying the bills, then the idea of freedom or certainly the idea of impact is kind of a pipe dream, isn't it?

Christain (19:14): Oh, a hundred percent. It is Maslow's hierarchy of needs, right? I mean, you got to cover that lifestyle nut first. And I see so many business owners that struggle with that and live hand to mouth and worry when they don't have work and worry when they do have work to see how they can get it all done. And it's like hearing our clients' stories around, well, now I get a paycheck and I don't have to worry about it, and if we don't sell something this month, I'm not stressed out and that allows me to be creative. I'm like, that's a money shot for me. That's why we're doing it.

John (19:57): Yeah, absolutely. Well, Christian, I appreciate you stopping by the Duct Tape Marketing Podcast. Is there someplace that you would invite people to find about your work, connect with you, and then obviously pick up a copy of Profit First for creatives?

Christain (20:10): Yes. We've got a URL just for URL's, listeners to go and be able to buy the book and contact me if you have follow-up questions. I don't know it off the top of my head, so I'm hoping you're going to put it in the program notes.

John (20:24): We are going to put it in the program notes, but here it is Core group us.com. Is that right? Sound right? Yes. Core group us.com/dtm-podcast.

Christain (20:36): There it is. But

John (20:37): We'll also have it in the show notes as well. But I'm glad your team shared that with me so that I could save us both.

Christain (20:43): Save my day. Thank you.

John (20:46): Alright, well Christian, it was great having you spend a little time with us and hopefully we'll see you soon, one of these days out there on the road.



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Saturday, May 11, 2024

Weekend Favs May 11

Weekend Favs May 11 written by John Jantsch read more at Duct Tape Marketing

My weekend blog post routine includes posting links to a handful of tools or great content I ran across during the week.

I don’t go into depth about the finds, but I encourage you to check them out if they sound interesting. The photo in the post is a favorite for the week from an online source or one I took on the road.

  • Adorilabs- Adorilabs offers an AI-powered platform to convert blogs and audio content into engaging videos, providing end-to-end podcast publishing.
  • Podstash– Podstash is an AI-powered service that converts articles, newsletters, and YouTube videos into podcast episodes, offering multi-language support, intelligent summaries, and customization options to cater to both personal use and content creators.
  • Cover Design AI– Cover Design AI is an AI-powered tool that provides authors and publishers with bespoke book cover designs by taking specific book information and generating design ideas and mid-journey prompts for creative exploration.

These are my weekend favs; I would love to hear about some of yours – Connect with me on Linkedin!

If you want to check out more Weekend Favs you can find them here.



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Thursday, May 9, 2024

How to Master the Science of Learning: From Tetris to Teaching

How to Master the Science of Learning: From Tetris to Teaching written by John Jantsch read more at Duct Tape Marketing

The Duct Tape Marketing Podcast with John Jantsch

In this episode of the Duct Tape Marketing Podcast, I interviewed Scott Young. Through his extensive research and exploration into the science of learning, Scott Young has uncovered fascinating insights into how individuals can master the art of acquiring new skills effectively. In this episode we cover the core principles of learning and how they can be applied in various contexts, from mastering video games like Tetris in navigating paths to mastery.

Key Takeaways

Scott Young sheds light on the science of learning, emphasizing the importance of optimizing cognitive load, embracing the value of copying, leveraging teaching as a tool for deepening understanding, drawing parallels between retro gaming and the learning processes of today to access best practices, By incorporating these insights into your learning journey, you can unlock your full potential and achieve mastery in your business or any domain they choose to pursue.

 

Questions I ask Scott Young:

[02:11] Explain the 12 maxims of learning

[03:28] Talk a little bit about your research methodology in uncovering the science of learning?

[06:38] How does gaming intersect with the science of learning, specifically Tetris?

[09:26] Explain how copying is part of the creative process?

[12:25] What is cognitive load theory?

[14:21] How does teaching improve learning?

[19:36] Where can people connect with you and grab a copy of “Get Better at Anything” ?

 

More About Scott Young:

  • Connect with Scott Young on X
  • Visit his Website 

 

Like this show? Click on over and give us a review on iTunes, please!

Connect with John Jantsch on LinkedIn

 

Speaker 1 (00:00): I was like, I found it. I found it. This is what I've been looking for. I can honestly say it has genuinely changed the way I run my business. It's changed the results that I'm seeing. It's changed my engagement with clients. It's changed my engagement with the team. I couldn't be happier. Honestly. It's the best investment I ever made. What

John (00:17): You just heard was a testimonial from a recent graduate of the Duct Tape Marketing certification intensive program for fractional CMOs marketing agencies and consultants just like them. You could choose our system to move from vendor to trusted advisor, attract only ideal clients, and confidently present your strategies to build monthly recurring revenue. Visit DTM world slash scale to book your free advisory call and learn more. It's time to transform your approach. Book your call today, DTM World slash scale.

(01:03): Hello and welcome to another episode of the Duct Tape Marketing Podcast. This is John Jantsch. My guest today is Scott Young. He's a Wall Street Journal bestselling author of the book Ultra Learning, and he's got a new book out called Get Better At Anything, 12 Maxims four Mastery. His work has been featured in the New York Times Pocket and Business Insider on the BBC and at TEDx among others. He doesn't promise to have all the answers, just a place to start. And he lives in rainy, sunny Vancouver. I'm not sure which it is. Rainy, sunny Vancouver, Canada is what I was going to say there. So welcome back, Scott.

Scott (01:41): Oh, thanks so much for having me back.

John (01:43): So get better at anything. Pretty bold promise you and I were talking before I hit record and you let me know. You have two young children, so talk about a new thing to get better at. Yeah, yeah,

Scott (02:00): It's definitely a crash course when you have your first one and then the second one realizes that actually each kid is unique, so you have to do it again over with a new one.

John (02:09): Absolutely. So 12 maxims. So there obviously are 12 ideas in here, but you've kind of broken them up into, I don't know, types of learning. So you want to start there?

Scott (02:22): Well, yeah. So I mean, the idea of the book was to try to find what are the fundamental principles for getting better for improvement for skill acquisition that we've learned from cognitive science. And so I broke it into three parts, and I think you need all three to really get better. The first is C, which is learning from other people. And one of the things that came up repeatedly in the research is that the easier time we have learning from others, the faster we'll make progress. And often when we get stuck, it's because something in our environment is making it harder for us to learn from the people who are the best. The second factor is do, which is obviously practice is super important for learning, but not just every kind of practice works equally well. So again, there's also this sort of myth that if you just do something enough, you'll become really great at it. But the research actually shows that often we stall often we don't make progress. And so figuring out what kind of practice matters, and then finally feedback, which is obviously important. You need to get this corrective information from the environment about how to adjust what you're doing. And so the entire book is a deep dive into the many ways that this goes right and wrong, and how you can engineer those in your own efforts at getting better at things.

John (03:28): So talk a little bit about your research methodology. I mean, this is one of those, if you're going to teach somebody how to get better at stuff here, you're going to do a lot of experimenting yourself, I'm guessing you're going to talk to a lot of people. How do you break yours down?

Scott (03:44): Well, I mean, I kind of have a weird background. So as we talked about in my previous book, ultra Learning, which when we had the interview probably about five years ago, my starting point for a lot of this interest in learning was taking on these aggressive, what I call ultra learning projects. So learning MIT's, computer science, curriculum, learning multiple languages, portrait drawing, quantum mechanics, a bunch of skills. And that was the starting point. But I think once you learn a lot of things, you get very interested in how does it actually work? What are the mechanisms? What are the principles? And so for this book, I wanted to do a much deeper dive in the science of learning. And that's a bit of a daunting process because it's not just like there's one book you can read and it'll tell you everything. I mean, learning spans, cognitive psychology, neuroscience, anthropology, it spans practical and theoretical. You've got people working on artificial intelligence models, and then you've got the embodied wisdom of teachers who have taught for decades. And so the research project was sprawling, and I read hundreds of books, probably about six, 700 papers. And so this book I try to do is to try to distill what are the broad patterns? What are the things that are not like, here's a quirky study, but here's a broad truth that applies to many different fields, many different ways of getting better at things.

John (05:02): This sounds like a canned question, but I think based on the research way you did it, were there any giant surprises, like you were blown away by something that you learned?

Scott (05:12): Oh, I mean, yeah, writing this book was also an attempt to me to write down the things that surprised me. So I mean, one of the things that surprised me right off the bat was John Schweller's work that I talk about in it's the second chapter of the book and this research, he found that through these careful experiments that you can get people to solve problems and they don't learn how to solve the problem, which sounds like almost like a contradiction in terms how do you solve a problem without learning how you solve it? You

John (05:38): Drink a lot, drink a lot of beer, maybe, or I don't know. No,

Scott (05:41): I mean, these are people who these find some method to solve it. But then if you ask them, well, what is the method that you're using to solve it? They can't articulate it, they can't remember it. And that has big implications for applying that method to new ones. And so I think that was one of the things that really surprised me. I found Dean Simon's work on basically creative success being very closely coupled to creative quantity or the amount that you actually produce and publish to also be interesting and full of fascinating implications that don't get mentioned that often as well. So I mean, the book is just full of my own surprises and my own things that I thought were worth sharing.

John (06:16): I've never been a big video game person, frankly. I just feel like it's not a very good use of my time, especially if you read these studies that people are playing Fortnite for nine hours a day or something like that. But the one game that I kind of got attached to was Tetris because I just felt like there was something different about it. You talk a lot about Tetris, so what do we have to learn from Tetris?

Scott (06:42): I mean, Tetris, this was always a risky gamble, putting it in a book, because there's people like yourself, I don't play video games. And then you open with a story about video games and it's like, am I going to lose some people here? But I think it was a story that when I first heard it, this, I heard this from John Green, he was the YouTuber. He started talking about this, and that's what triggered me to do all this research about Tetris that I wouldn't have otherwise done. And the thing that was fascinating about it is that it's kind of a microcosm everything we need to really know about how learning and improvement works. And it's the fact that it's in a domain that most people don't even think about, I think makes it all the more rewarding. So the basic idea is that Tetris comes out in the early nineties.

(07:21): It's a phenomenal hit. People are obsessed with it. They're hallucinating falling blocks, and it's like a cultural obsession. But if you look at the world record performance, the best people at Tetris, these are the people who are truly obsessed. They're playing it nonstop. They're actually not that good at it. And the reason we know they're not that good at it is that now there's 12 and 13-year-old kids that are unfathomably better at the game. It's difficult to put into words how much better they are at the game than they were two decades, three decades ago. So what's the difference? Why are we suddenly much better at playing Tetris than we used to be? And the answer turns out has a lot to do with how learning works. The environment that people play these video games has transformed radically with the invention of the internet. The way you used to play video games when you were in the early 1990s is like maybe your brother, your brother's friend, he knows a trick or a strategy, and you hear from him.

(08:11): Or maybe you read something in a magazine, and now it's online. Now you can watch people play the video game. You can see how their hands move. You can learn the techniques that are at the best frontier of play much more easily. And this has huge implications for learning workplace skills, learning hobbies, learning, all sorts of things that maybe matter more to you than Tetris, which is how do you get access to the best practices, the best techniques, which are often hidden and really do make a big difference in not just your individual performance, but how is a field you're moving forward and innovating.

John (08:45): Yeah, that makes a ton of sense. I see entire YouTube channels dedicated to just people talking about how they played the game. So yeah, it's crazy. One at chapter two really got my attention because I've been a long believer in this idea that creativity begins with copying. And I think a lot of people have this idea that I'm not creative or I'm not a creator even. But really almost in every field, certainly all of my work has been informed by math or architecture or something else. I read that I was like, oh, I know how I can apply that to what I'm trying to do. So talk a little bit about that idea that copying is actually part of the creative process.

Scott (09:29): I mean, this was a chapter that I'd been wanting to write for years, even before ultra learning had come out, because when I got the chance to spend some longer time in China, one of the things that I found fascinating is how the culture differed from the west. In West, we tend to make creativity and originality as being these polar opposites that either you're a plagiarist or you're an original. And we all want to be originals. We don't want to be people who copy things. And the thing that I really appreciated from the Chinese context is the appreciation of precedent, the appreciation of learning from the masters and the examples that come before. And as I dig in, and I dig into the research here, that this is how we used to teach a lot of things that we now expect people to just be creative and inspiring off the bat that the artistic training, especially I cover the apprenticeship period during the Renaissance, but also in the academy system that came after it.

(10:24): There really was a fairly structured approach to starting with simple examples, copying from masterworks, basically learning the patterns for how to do something successfully, building up this technique so that when you do want to express an idea, when you do want to do something creative, you have all these tools at your disposal. And I think that whether it's artistic instruction, whether it's math instruction, whether it's any kind of field, like this sort of idea that creativity is built off of copying, of understanding examples, of understanding precedent is something that I hate to say is kind of unappreciated in our current culture, which focuses on genius that comes out of nowhere.

John (11:06): There was a book a few years ago, I had Austin on the show called Steal Like an Artist. I don't know if you're familiar with that book and the whole book's about that. It's a small little book about that whole idea. And I think you're absolutely right that people really don't understand that concept. I remember hearing a musician one time say, we're all using the same eight notes. Nobody's making up new notes. It's really just so we're all borrowing from that kind of reservoir of stuff, and we're just having new ideas about it.

Scott (11:37): Yeah, I mean, there was a quote from one of the jazz musicians that I covered in a later chapter where we're talking about variable practice, and he says, I didn't know how could people do these jazz improvisations just pull something out of thin air? And he's like, I had no idea the amount of study and knowledge of knowing what had been played before and understanding what had been played before. So people like Quentin Tarantino, for instance, are very do this very nakedly where they're doing pastiche and doing things that call back to things they like. But pretty much any great artist, that's what they're doing. They're kind of like, I like these three things and I'm going to do them. And it's just because they have all this knowledge, they have this ability to do it. I mean, it's so important and it's something that I think is not stressed enough.

John (12:22): So this isn't really a question, I just want to hear you talk about cognitive load theory. Yeah,

Scott (12:30): Yeah. Cognitive load theory. Well, I mean it sounds really complicated, but the idea is very central, very central to learning. And it's again, one of those things that I think if you understand it, it makes sense of a lot of stuff. But the basic idea is that the way our brain works is we have this central bottleneck called working memory. And working memory is kind of think of it as your consciousness, what things you can hold in mind right now at this moment, not things you're remembering, not things you've written down, things that are in your head at that moment. And it's very narrow. You can only hold a very small amount of information at a time. But to learn things, it has to go through that bottleneck. You have to go through that sort of narrow window of attention. But there's a little bit of a trick.

(13:11): Once we gain experience in a field, we gain ways to sort of bypass this bottleneck or make it more efficient. So the classic example is if you are learning letters, for instance, if you give someone a sequence of random letters, people will probably be able to remember between five and nine, and then they're going to have it drop off. But if you reorganize those letters into acronyms that people understand, I think in the book I use N-H-L-F-B-I-M-B-A or something like that, then those nine letters, all of a sudden you can remember it because you're within that bottleneck. And so this idea that as we learn meaningful patterns from a domain we can handle more information means that so much of getting better is about figuring out not just what is the best method to learn or what's the best technique, but how do you deal with the fact that when you're starting out, you can contain deal with a lot less information than you can when you end up. And so this sort of progressive aspect to it of tuning whatever you're doing to where you're at in terms of your own cognitive load ability, it's huge. It underpins so much of learning, and I think it's again, another underrated factor and improvement.

John (14:20): So tell me where teaching fits into this. Again, you read a book, you maybe try some things, but then you turn around and try to teach somebody else how to do it. Where does that fit into the continuum of getting better?

Scott (14:37): I mean, I think teaching is often very helpful, especially for when you realize, when you're teaching something, you realize that you often don't understand something very well, or you can't articulate that understanding. I have a whole chapter talking about how as you gain experience in something, part of the way we avoid this working memory bottleneck is that components of the skill, mental steps get automated. They become something that we do unconsciously. So we just skip over things and we just get the right answer. And that can make it very hard when you have to communicate to someone because it's like, well, you went from step one to step nine. What's two through seven or two through eight? I don't get it. And it can be hard for you to articulate that. And so this tacit knowledge is often a barrier when you're teaching something for the first time, you realize, oh, wait, how do I break this down?

(15:22): How do I explain it to someone? But then I think as well, teaching something is also a chance to refine. It's a chance to make explicit against some of these ideas. When you're teaching something, you're often looking for simplifications, you're looking for ways that you can explain an idea in a way that maybe is not the difficult way that you learned it, but an easier way to make sense of it. And so, I dunno, I think teaching is a very important part of getting a real conceptual understanding or a real explanatory framework for an idea.

John (15:53): Yeah, it's so funny. As you were describing that, my wife asked me how to do, she's not a computer person. She asked me how to do stuff all the time. And I'm like, well, I don't know. I just do it. It's like, oh, okay, yeah, I guess I'd do that. And then that. But you're so right about that.

Scott (16:11): Oh yeah.

John (16:12): So alright, there's a lot of amazing ideas in this book and concepts in this book. How does somebody take the entire book and make it very practical in terms of getting better at something? I mean, is there a framework for take it step one, step two, or is it really more a matter of you've got to plug in where you are?

Scott (16:38): Well, I mean, in the last chapter, I give some sort of practical advice for applying it. But in each chapter at the end, I kind of end with, here's some ways you can apply these ideas. And the way I like to think about it is that if you were to fix a car, for instance, let's say you have a car that's broken down on the side of the road, having a mental model of how a car works is going to be really helpful. You're going to be able to say, oh, okay, the problem here is we have a flat tire, or the problem here is that we're out of oil. Or the problem here is there's something rattling around in here. I got to fix something that's loose. And so in a similar way, I think the main value of a book like this is having that mental model of learning so that you can kind of self-diagnose in some senses, what is the problem?

(17:17): I'm coming out here is the problem that I don't understand what the best practice is. Is it like a problem of seeing and do I need to join those groups, find those mentors, find those teachers, find that community to get to that best practice. So I'm not figuring it out on my own is the problem practice is the problem that I am wasting a lot of effort doing things that are not moving my skill forward is the problem feedback that I'm not getting enough information about what I'm doing right and wrong. And so if you have these sort of mental models from the book, if you have these ideas, you can kind of steer toward designing techniques that will suit your situation. Because I do think learning is, despite the fact that we just do it instinctively, there's a lot of complicated stuff going on. And so figuring out what it is you're doing wrong or figuring out what you're doing when it's working well is the first step to making progress into getting yourself unstuck.

John (18:03): I remember when, back in the day when you'd buy a piece of software off the shelf and it would come with a 400 page manual. And I remember literally, I use this example all the time where you could read the whole book and not know how to do anything really. But then you'd go in and start trying to make it do what you wanted it to do and get stuck, and then you could go back and reference the book, or you could go watch a YouTube video on how to do it. And I think a little bit. So in some ways what you're saying is there's almost a combination of all of those kinds of things, isn't there?

Scott (18:36): Yeah. Well, I'm hoping that the kind of person who reads this book is going to be someone who says, you know what? I want to be a better marketer. I want to be a better public speaker. I want to be a better painter, programmer or skier or something like that. They're going to read the book and they're going to notice things about what they're doing. They're going to notice kind of like, oh, my problem seems to be here. And then they can find techniques that are tailored to that. And so the book does cover a lot of different ideas, but I think that's just also because there are so many different kinds of troubleshooting steps you could get into. It would be nice if things just, there's one thing you have to do and you have work all the time, but it is a little bit more like a car breaking down. And you have to be like, okay, what do I need to fix? And so I think that's why I tried to write the book and tried to cover the ground that I covered to give people the best possible chance of fixing it. Well,

John (19:21): That's also great advice. I mean, read the book within the context of what you're trying to get better at, right?

Scott (19:27): Yeah, of course. I mean, it's always easier when you approach a book like this with some particular concrete goal in mind.

John (19:34): Awesome. Scott, it was great catching up with you for a few minutes. Is there some place you'd invite people to connect with you and obviously pick up a copy of Get Better at anything?

Scott (19:42): Yeah, I mean, everyone can visit my website, scott h young.com. I have a podcast, YouTube channel, a newsletter there all free if you are interested in those things. And then of course, the book is available, Amazon, audible, wherever you get your books, if you're interested in diving deeper into the science of learning.

John (19:59): Awesome. Well, next time we talk, I want you to have one of your kids come on and I can ask them if you've gotten better at being a dad. Okay,

Scott (20:07): Well, we'll find out. We'll find

John (20:08): Out. All right. Awesome. Great seeing you again. Hopefully we'll run into you one of these days again, out there on the road.



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Wednesday, May 8, 2024

How to Win The Consumer Boredom-Span: The Key to Cutting Through Clutter

How to Win The Consumer Boredom-Span: The Key to Cutting Through Clutter written by John Jantsch read more at Duct Tape Marketing

The Duct Tape Marketing Podcast with John Jantsch

In this episode of the Duct Tape Marketing Podcast, I interviewed Alan Dibb. Through his extensive experience as a rebellious marketer and serial entrepreneur, Alan Dibb has spearheaded a revolutionary approach to marketing known as Lean Marketing. In our conversation, Alan delves into the core principles of Lean Marketing and how it can transform the way businesses connect with their audience in today’s saturated landscape.

Key Takeaways

Alan Dibb, an expert in Lean Marketing, emphasizes the importance of crafting a compelling message that resonates with audiences to cut through the clutter of today’s saturated marketing landscape. By infusing personality and entertainment into marketing efforts, businesses can capture attention and foster genuine connections. Adapting to evolving consumer behaviors and leveraging tools like AI are crucial for staying ahead in the dynamic marketing landscape, where brand equity and delivering value play pivotal roles in driving business success.

 

Questions I ask Allan Dib:

[01:31] Why Lean Marketing instead of MORE Marketing?

[04:12] What replaces organic search once it starts to decline?

[06:18] At what point did AI tools start making money out of knowledge control?

[08:19] What does it take to show up in places like Reddit?

[12:05] Would you say Brand Marketing is being transformed into Lean Marketing?

[16:07] What will a structured approach to marketing look like in Lean Marketing?

[22:16] If more people turn to places like Reddit for information, how do we as marketers get our message out?

[21:19] Would you like to invite people where they might connect with you or find out more about your work and get a copy of Lean Marketing?

 

More About Allan Dib:

 

Like this show? Click on over and give us a review on iTunes, please!

Connect with John Jantsch on LinkedIn

 

This episode of The Duct Tape Marketing Podcast is brought to you by ActiveCampaign

Try ActiveCampaign free for 14 days with our special offer. Exclusive to new customers—upgrade and grow your business with ActiveCampaign today!

 

 

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(01:03): Hello and welcome to another episode of the Duct Tape Marketing Podcast. This is John Jantsch. My guest today is Alan Dibb. He is a rebellious marketing rebellious Ozzy marketer, serial entrepreneur, and number one bestselling author of the One Page Marketing Plan and a new book we're going to talk about today. Lean Marketing, more Leads, more Profit, less Marketing. So Alan, welcome to the show.

Alan (01:30): Thank you, John. Thank you so much for having

John (01:31): Me. I think you or your publisher got a typo in there because shouldn't that say more marketing? We're marketing guys. We want more marketing.

Alan (01:39): Yeah, that's the challenge I'm trying to address because almost every podcast you listen to, every book you read, all of those sorts of things, it just adds stuff to your, to-do list. And I think that's a big challenge for a lot of small business owners. It's just that to-Do List is never ending. So really with this book, what I wanted to do is take some of the principles of the Lean movement, which has been very prevalent and very successful in industries like manufacturing and services and things like that and apply it to marketing. And the whole point of the lean movement is how do we get bigger results, more efficiency, less waste by doing less stuff. And so that's some of the things that I'm trying to apply to the world of marketing. And when I looked at the best, most sophisticated marketers in the world, yourself very much included, their not to-Do list is actually much bigger than their to-do list. Surprisingly. They don't do a lot of stuff. They do a few things, but very well.

John (02:36): Are there some, I don't know, things that we've just accepted traditionally, marketing techniques that we've accepted that really have become a lot less effective and that you think that Lean Marketing addresses?

Alan (02:48): Yeah, I think one of the chapters I've got, I talk about content marketing and we used to think about organic and paid content as two completely separate things, but turns out that the paid media and paid content that works best is the stuff that people actually want to watch. So there's been almost like a merge of paid and organic content. So I've created a chapter that covers both paid and organic content really as one thing. Even though there are different platforms and there are different ways of doing things, but really I think search is going to be something that's going to be a big challenge for a lot of people. I'm sure you've been messing around with a lot of the AI tools and things like that, and if my behavior is any indication, my first go-to now for knowledge is not Google anymore. It's something like either Chat, GPT or Claude, or more recently I've been messing around with perplexity. I think perplexity looks like what the future of search is. It's where it's generative. There aren't all of these spammy links that people have obviously bought backlinks and things like that. A lot of AdSense and a lot of spam. So now I find myself going to Google only when I need a phone number or I'm trying to buy something or whatever. When I'm seeking knowledge and information and things like that, I very rarely go there now.

John (04:08): So there's no question that's going to be presented a challenge for a lot of marketers, error marketers out there, 70% of the traffic to their website comes from organic search because hey, they've just done a good job at it or they've paid somebody to do a really good job. So if that theoretically goes away or significantly declines, what takes its place for marketers?

Alan (04:28): I think the thing that's taking place, and I see this in the behavior, a lot of younger people as well, they're searching on platforms like TikTok on Instagram, on the things that are coming up on the For You page. It's the algorithms of all of these platforms like Instagram, like TikTok are getting so much better at knowing what you want without you telling previously things like keywords, hashtags, back links. They were the important factors that really indicated, Hey, this is important. This is content that people want. But those are all very easy to manipulate. And as marketers, we have been manipulating those over the years, and so the platforms have gotten much better at weeding those things out and knowing, hey, this is something that you actually want. And sometimes you don't even know what you want, but the platform figures it out because it can tell from your watch time, from your scroll behavior, from all of those sort of factors.

(05:24): So what it comes down to is the technical trickery that we've all been used to doing, the backlinks, the keywords, the hashtags, all of those sorts of things. They're massively declining, ine effectiveness and the intrinsic value of the things that you do. So you want to create things that are valuable, that are entertaining, that are inspirational, that are educational. Those things are now moving up and up. So whether it's on a for you page, whether it's going to come up on search or anything else, the valuable content, the things that actually help people is actually the things that are rising to the top.

John (05:58): So to me, it seems like there are two paths here. I think that some of the players that control some of that activity, there's no question Google controls a lot of what knowledge we get. Ultimately open AI and tools like Claude will somewhat control. At what point do those tools start making money off of that control and basically everything becomes pay to play.

Alan (06:25): Yeah, I think probably the logical step for a lot of those tools will be to do some sort of pay per click or some sort of advertising. And no doubt, Google's probably not going to just let them eat their lunch overnight, so Google will create results. Look, it's very early days to see how this is going to play out, but it's very clear to me that the current model is unsustainable. Google searches now are just a cesspool of just spam and crappy links and things that have been bought. And if you do a Google search for a product, you say this product versus that product, you get all of these crappy affiliate links and it's all just spam and junk. So where do we go? If I think about my buying behavior, I'll go to things like Amazon reviews, I'll go to Reddit posts. So they're places where I know I'm getting, probably may not be a hundred percent fully organic, but I'm going to find things that are closer to the truth than these fake review sites and these affiliate links and all of these sorts of things.

(07:24): YouTube is another place. Obviously you go to experience the product before you buy, watch an unboxing video, it comes with that length of cable or does it work this way? Does it work that way? So a lot of these experiential ways, so people are looking for ways, how can I experience the product or the effects of the product without having bought it. And so a lot of what we want to do as marketers is facilitate that. So if we can be part of that conversation where we're in the YouTube video, where we're presenting or we're a thought leader in that space, or we're showing people how it's done, that's a much more powerful place to be.

John (07:59): In a lot of ways people are talking about, oh, AI is the end of marketers, but in a lot of ways what it just means is you've got to be much more strategic, much smarter in how you do things. In a lot of ways, really good marketers like yourself are actually going to be more necessary, I think in a lot of ways. I

Alan (08:15): Totally agree.

John (08:17): I was just going to say, I know you write a lot about, you've mentioned product market fit, really understanding the voice of the customer, really understanding the problem you solve, really understanding the experience they want to have. That depth is really what it's going to take to show up in places like Reddit. Is that mean? Yeah,

Alan (08:35): Totally. And I alluded to in the beginning as a market previously to show up on search engines, to show up on all of these places, technical trickery was probably your main tool, and we found that a lot of people from IT industry from PaperClick really entered the agency space because they were good at that. They were good at solving technical tricks. How do we get backlinks? How do we stuff the keywords? How do we do all of that stuff? And like I said, that's declined in effectiveness. And now more and more it's about the intrinsic thing that you do, the valuable content. Even prior to generative ai, we had content farms where people would just generate crappy low quality content. And I Yeah,

John (09:14): They're just human AI bots.

Alan (09:16): Exactly. That's exactly right. And so yes, AI makes that much easier, but I think more and more the people with a valuable voice, with something valuable to say are going to stand out more and more. So I think for people like us, for people like our clients, I think it's going to be a lot easier and not harder.

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(10:52): One of the first things I outsourced when I started my business, payroll and hr. Well, Gustos payroll and HR services can make it even easier. Gusto was designed for you, the small business owner, they take the pain out of running a business automatically calculating paychecks, filling payroll taxes, getting set up for open enrollment. Gusto does it all, and you want more time tracking health insurance, 401k, onboarding, commuter benefits, offer letters, access to HR experts. You get the idea with Gusto, you can focus on the joy of running your business. It's super easy to set up and get started, and if you're moving from another provider, Gusto can transfer all your data for you. It's no surprise that 94% of customers are likely to recommend Gusto 94. But here's the best part, because you're a listener, you get three months totally free. All you have to do is go to gusto.com/duct tape. Again, that's gusto.com/duct tape. I'm telling you, you're going to love Gusto get started today. So in some ways, you and I have been doing this for a long time, and in some ways I feel like part of what you're saying too is a return to what brand marketing used to mean is probably where we're headed with lean marketing. Is that, would you say that's accurate?

Alan (12:12): I think brand and also really also understanding what brand is to a lot of people. Brand is hey, it's about the logo course or the colors or whatever. And so the definition of brand is very important. So brand is really the personality of a business. So if I think about you, if I think about myself, if I think about anyone who's got a strong personal brand, you could take away the logo, you could take away the name of the business, and you'd still recognize who they are. There's a particular personality. If you read the writing, there's a particular writing style. Can someone recognize who you are without just your logo, without your name and things like that. So a brand is the personality of the business and more and more personality is going to be integral to doing well in the marketing space. So if you have a look, even some of the biggest brands in the world like Tesla, if you have a look at who's following Tesla versus who's following Elon Musk, it's a huge margin.

(13:11): People follow people, right? Again, similar Richard Branson and Virgin, right? People follow Richard Branson. So people want to follow people. People don't really want to follow. There are some cases where you want to follow a car brand or a fashion brand or whatever, but mostly people want to see other people, so they want to see other people do interesting stuff. They want to see other people educate. They want to see people do those things. And so the way that you can measure how effective your brand is, what market is sometimes called brand equity, and what brand equity is, what's the premium that someone will pay over the intrinsic value of what you do over the commodity value. If I'm going to pay more for a Rolls Royce than I am going to pay for a Hyundai Hyundai, even though they're functionally the same thing, right? I'm going to pay a lot for that brand value. So how much would people pay a premium over and above what you do? And that's really your brand equity. If people won't pay a premium for what you do, you really don't have a brand.

John (14:10): Interestingly enough, AI has actually brought out the scam and hype and high pressure sales. We see it with every new kind of thing, new wave of technology, whatever. You get all the get rich quick people. I'll just let you put an end to, are those days over? Are we going to see the effectiveness of that kind of marketing go away too?

Alan (14:29): Yeah, look, same as we remember the early days of social media that was going to change everything. And of course, it does make a change, and of course you do have to adapt. If you're still reliant on print media or newspaper advertising or whatever, then of course you are going to be heavily impacted. But every technological change we've had, every change in media has really been about getting us closer and closer to the customer. We used to have so many different intermediaries between us and the customer. Now it's getting more and more direct, more and more a creation of value. If we have a look at who some of the most influential people are right now, they're people who have direct contact with their audience. So the question is, are we able to connect directly with our audiences? Are we building that audience? Are we building that email list?

(15:21): Are we building that social media following? Are we building that brand authority? So that's become so much more important. Used to be able to buy your way onto all the media, and to some extent you can now, but it's hugely expensive. Very few of us can buy Super Bowl ads and be omnipresent everywhere. Buying your way has become much more expensive because media is so much more fragmented. There used to be maybe few newspapers, a few TV channels, and you could get on all of them pretty easily. Now there's even just on the internet, right? There's YouTube, there's TikTok, there's Instagram, there's Facebook, there's all the different platforms. And so to buy your way now into being omnipresent is so much more difficult.

John (16:04): I know in the book you talk about, and you and I share this approach, certainly a structured approach to marketing. What would that look like in a lean marketing environment?

Alan (16:13): Yeah, so I talk about lean marketing infrastructure with three major. If we want to do more with less, that implies that we need to use leverage. A leverage approach basically just means we need to use some force multipliers. What's a force multiplier? Force multiplier is something that takes an input and gives you a greater output. And in a lean marketing infrastructure, there's really three major things that give you that force multiplier. The first is tools, and we've just been talking about tools like ai, but there are other tools like your CRM system. So tools really help us with that force multiplier. And sometimes literally, if you want to smash down a brick wall, you could do so with your bare hands, but it's going to be very difficult, very painful, take a long time. But if we have a sledge hammer or something that will physically multiply our force, we can do that very easily in a few minutes.

(17:03): So similarly, there are tools that we can use, AI included, CRM systems included that are going to help us multiply the force of our inputs. Then there's assets. So the reason that you and I are speaking today is because of an asset. I've got one of my books. Had I not had the asset in the marketplace, I would be not as well known. I would not be invited to speak on podcasts. I would not have been invited to speak on stages. We get so much lead flow because of an asset that we've got out there in the marketplace. So having an asset is equivalent to the financial world. If you own an asset and you can generate dividend income or rental income or whatever, that's something that can just work for you and compound over time. And then the third piece of a lean marketing infrastructure is processes. So processes are equivalent to compound interest. So the things that we do daily, weekly, monthly, the boring stuff, not necessarily treating marketing like an event, but really treating it like a process. What are the things we're going to do daily, weekly, monthly? They're going to give us that return.

John (18:08): So the landscape has never been more saturated. I don't know, I probably will say that again next year, but it's really gotten hard. Even if you're buying your way into things, it's really gotten hard to cut through because people have a lot of ways people communicate in Reddit because they're no ads there, or they communicate on Discord because they just want to hear the scoop from somebody without the hype. So how are we going to actually get, if more and more people, generationally particularly, start turning to those kinds of places to get their information, how do we get our message out? How do we cut through the clutter?

Alan (18:42): You've got to have a message worth getting out for a start.

John (18:46): There's that.

Alan (18:48): That's a great place to start because a lot of messages are just, Hey, we're awesome by our stuff. And so that's the message of probably 95% of businesses out there. So you've got to have a message that's actually worth getting out. I used the analogy of a microphone. If you're a bad singer and I am a bad singer, if I amplify that message, that makes things worse, not better. I'm just now a loud, bad singer. So we need

John (19:14): To have, give us an example, Alan.

Alan (19:16): We really need to have a message that's actually worth amplified. Because if you think about a lot of what we do as marketers is really amplification. How do we get our message to more people? How do we get more people to notice us? So if our message is not worth noticing, if our message is not worth hearing, then that's a pretty bad start. So that's really one of the first places that I will work or my team will work with people on, is really figuring out what's a message that's really going to connect with your audience? Then really injecting personality. If we look at all the most successful people online, if we look at really all the most successful people anywhere, we really need to inject entertainment in what we're doing because people will tolerate almost anything, but they won't tolerate being bored. Frequently, we've heard advice from marketers saying things like, keep your emails short or keep your videos to two or three minutes, because why?

(20:12): Because people have short attention spans. Turns out that's not true. People will sit through a two or three hour podcast. People will binge watch hours and hours of Netflix. People will read huge books and things like that. What happened to that short attention span? It turns out people don't have a short attention span. They have a short boredom span. So if you've got something interesting, something worth saying, something with personality, then people will pay attention and they'll pay attention for hours and hours because that's something that's capturing their attention. There was a guy who quoted him in the book, I think Howard, I'm getting his name wrong, but he basically said, people don't read ads. People read what interests them, and sometimes that's an ad. So really what we've got to do is create content. It may have a commercial intent, but it's content that's actually worth watching. It's a message that people want to hear. It's got personality, it's got opinion. So that's really what it's about. How are you going to connect with your audience in a way that they actually listen to what you've got?

John (21:12): Awesome. I want to thank you for stopping by the Duct Tape Marketing Podcast. Share a little bit of information about your new book, lean Marketing. You want to invite people where they might connect with you or find out more about your work and get a copy of Lean Marketing.

Alan (21:25): Yeah, so Lean Marketing is the new book. If you're listening to this before May 8th, you can pre-order it. If it's after May 8th, go play Everywhere. Books are Sold, and I'm at lean marketing.com. We'd love to connect with everybody.

John (21:39): It was great catching up with you once again, and hopefully we'll run into you on these days out there on the road.



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