Friday, September 8, 2023

Small Business Metrics to Track: Measuring Success The Right Way

Small Business Metrics to Track: Measuring Success The Right Way written by John Jantsch read more at Duct Tape Marketing

Are you tracking the right metrics that truly measure your definition of success?

Many entrepreneurs and small business owners operate by gut feel, but that's not a reliable gauge of actual success. True progress isn't about being perpetually busy or keeping your phone buzzing. It's about setting tangible, measurable goals and executing a strategy that aims directly at achieving them. To keep you focused and make the most of your time—and even save a bit of money along the way—this guide explores how to set the right metrics and how to measure them effectively

The Importance of Tracking Business Metrics for Success

Measuring success is not just a task; it's a necessity for growth. Working from a marketing strategy that relies on predefined metrics provides you with a guideline to follow and keeps you moving toward your goals. It enables a clear view of the trajectory, ensuring that your business progresses in the direction you want. 

Proper measurement also helps you to avoid unnecessary distractions. Your marketing strategy is your filter. It helps you say no to things that don't align with your plan, minimizing wasted resources and keeping your team on track. Creating and sticking to a measurement plan allows you to pinpoint distractions and eliminate them efficiently.


5 Metrics-Focused Tips for Small Business: How to Achieve Meaningful Marketing Goals

1. Set Quarterly Objectives

Setting quarterly objectives means dividing the year into four distinct periods and assigning specific, measurable, achievable, relevant, and time-bound (SMART) goals for each quarter. These objectives act as a compass for your marketing team, guiding your efforts and ensuring that everyone is aligned toward the same goals. By breaking down the annual goals into smaller, manageable chunks, you keep the focus sharp and make progress more measurable. It’s a good idea to focus on 3 main quarterly objectives and have everything you do filter through them. 


2. Track Conversions That Matter

Not all conversions are created equal. It's essential to identify the key actions that drive your business objectives, like lead forms being filled out or phone calls from ads. By concentrating on these vital conversions, you can align your marketing strategies to support these actions specifically. Tracking these conversions provides real-time insights into what's working and what isn't, enabling you to make informed decisions and adjustments as needed.

If you are having trouble identifying what small business metrics to track and the conversions that matter, go back to your quarterly objectives. If you can not identify how a conversion helps you achieve one of your quarterly objectives, it’s probably not worth tracking at the moment. 


3. Know your KPIs 

Don’t get caught up trying to track everything, at least not at first. Key Performance Indicators (KPIs) are the specific metrics that are closely tied to your business's revenue and profit growth. 

These business metrics can vary from industry to industry but often include factors like customer acquisition cost, customer lifetime value, conversion rate, and sales growth. By narrowing your focus to the 5 or 6 KPIs most relevant to your business, you can keep track of the most critical aspects of your marketing efforts. KPIs act as guideposts, helping you to gauge performance and make necessary adjustments.


4. Use the Traffic Light System

The traffic light system is a simple yet effective way to monitor progress toward your marketing goals. It allows you to take a quick look at all your KPIs and know immediately what needs attention or what goals need to be adjusted. You can use the colors of a traffic light - green, yellow, and red, to represent different stages of your progress.


Green: You're on track and meeting your objectives.

Yellow: Caution is advised; some areas might need attention or adjustment.

Red: Critical issues that require immediate action.


This color-coded system offers a visual representation of where you stand concerning your goals, making it easier to identify areas that need attention. By regularly assessing your status using the traffic light system, you can respond more quickly and make necessary changes to stay on track.


5. Setting Time to Review Metrics

Regularly reviewing your business metrics ensures you stay aligned with your objectives and adapt as needed. That is why it's important to allocate time to review your metrics consistently. Regular assessments help you stay aligned with your objectives and enable you to spot trends or anomalies early.

The business world is not static, and neither is your marketing strategy. It's essential not to stay rigid. Sometimes, business goals and conditions change, and you should be prepared to modify your metrics or tactics accordingly. After all, if your strategies are effective, your business will grow, and adjustments will be necessary.

Embracing both discipline and flexibility in your approach will position you to respond proactively to shifting demands, keeping your strategies aligned with meaningful aspects of business growth and profitability. It's a balance that fosters not only the achievement of current objectives but also prepares you for future opportunities and challenges.


Download our AI Prompts for Building a Marketing Strategy

This toolkit can help you develop a complete marketing strategy to help you measure your success and stop wasting resources. It's a step-by-step approach designed to boost your marketing efforts, and create an effective measurement plan.

AI Prompts


The benefit of proper measurement for your Marketing Strategy

Understanding and measuring what's working (or not working) in your marketing strategy is essential. Without proper measurement, you can easily drift off course, waste resources, and miss out on opportunities for growth.

In a world filled with distractions and myriad ways to measure success, a well-defined marketing strategy acts as your roadmap toward achieving your goals and keeps you on the fast track to get there. From setting clear objectives to identifying the KPIs that truly matter, you can build a plan that aligns with your goals, avoids unnecessary pitfalls, and is flexible enough to adapt to change. 


You can download our AI Prompts for Developing a Comprehensive Marketing Strategy. Better yet, if you'd rather we handle the strategizing for you, book a call with us.




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