Friday, August 17, 2018

T-Mobile whips out a new secret weapon for customer service: Humans

The “Un-carrier” is now promising that human agents, trained in a variety of specialties, will replace phone menus and bots. The post T-Mobile whips out a new secret weapon for customer service: Humans appeared first on Marketing Land.

Please visit Marketing Land for the full article.


from Marketing Land - Internet Marketing News, Strategies & Tips https://ift.tt/2BkrCMc
via IFTTT