Wednesday, December 16, 2020

The Best Online Fax Services for 2020

Want to jump straight to the answer? The best online fax service for most people is definitely eFax or MetroFax.

A good online fax service saves money on paper, while taking a reliable method of communication into the 21st century.

You can even send faxes with mobile devices now. It’s that simple.

That’s why businesses are switching to online faxing.

If you’re ready to join them, this guide has you covered. I’ve identified the top online faxing options on the market today.

The 9 Best Online Fax Services Reviews

  • eFax — Most popular online fax service.
  • MetroFax — Best mobile app for online faxing.
  • Fax.Plus — Best cheap online fax service.
  • MyFax — Best online fax service for personal use.
  • RingCentral Fax — Best online fax service for sole proprietors.
  • HelloFax — Best for small teams and cloud storage integration.
  • FaxZero — Best free online fax service (send-only).
  • Sfax — Best HIPAA-compliant online fax service for healthcare.
  • Biscom 123 — Best email-to-fax service for occasional users.

Not all online faxing services are the same. Below, I’ve covered the price, benefits, and any potential drawbacks of the best faxing services available.


  • Starts at $16.95/month
  • Consumer & business solutions
  • Connects with cloud storage
  • Send an online fax from anywhere
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With over 10 million users across the globe, eFax is the world leader in online faxing. It’s simple: send an online fax from anywhere using your smartphone, computer, or tablet.

The best part: You don’t need a fax machine.

Getting started with eFax is simple, too. Select an area code based on your location, or choose a toll-free number based in the US. One of the major standouts of eFax is the ability to send international faxes, which isn’t offered by every online fax company.

If you already have a fax number for your business, you can convert it to eFax. It’s worth noting that novelty and custom fax numbers are not available with eFax.

As I mentioned earlier, faxing is commonly used for scenarios when signing documents is required. eFax has an integrated electronic signature feature, which allows you to sign documents without having to print anything.

eFax offers unlimited online storage to safely keep your faxes on file for the lifetime of your account. It’s easy to locate documents by searching for keywords.

Speaking of security, eFax won’t deliver fax content directly to your email inbox. Instead, all inbound faxes are encrypted and hosted securely. So you can download any confidential faxes from there.

If you’re using online cloud storage services like Google Drive, Dropbox, or iCloud, eFax lets you fetch files from there and send them out via your virtual fax.

Here’s an overview of the eFax pricing structure:

eFax Plus — $16.95 per month

  • Send 150 pages
  • Receive 150 pages
  • $10 setup

eFax Pro — $19.95 per month

  • Send 200 pages
  • Receive 200 pages
  • $10 setup

They also offer eFax Corporate solutions with custom pricing based on volume. You’ll need to request a quote from their sales team.

These prices are actually a bit high compared to the competition. You can save some money and get two free months if you sign up for an annual plan instead of month-to-month. If you go over your monthly page allowance, you’ll be charged an additional $0.10 per page with each plan.

Overall, eFax is simple, straightforward, and popular. The mobile app is modern, and you’ll benefit from high-quality faxes.

eFax does fall short in terms of value. There are more affordable options out there, and it’s not great for high-volume users. Try the eFax free trial to see if it is right for you.


  • Plans start at $8.30
  • Local and toll-free number
  • Straightforward pricing
  • No long-distance charges
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MetroFax offers online faxing at an excellent value. With plans starting as low as $8.30 per month, it’s a top option for small business owners as well as personal usage.

Every MetroFax plan comes with the following features and benefits:

  • Dedicated local and toll-free number
  • Ability to transfer your current fax number
  • Fax multiple recipients at the same time
  • No long-distance charges
  • No long-term contracts
  • Automatic retries and instant confirmations

MetroFax probably has the best mobile app for faxing online. The web interface is a bit outdated, but it’s a great option if you’re planning to send and receive faxes from your smartphone.

In addition to the great value, MetroFax has exceptional fax quality. Unlike other platforms we’ve seen, you won’t pay any activation fee to get started.

MetroFax has three plans for you to choose from.

  • Essential — up to 500 pages
  • Best Value — up to 1,000 pages
  • Professional — up to 2,500 pages

Each plan is designed to meet the needs of low, moderate, and heavy fax users.

The platform is designed to accommodate large files as well. One customer raves that they were able to send a 500+ page fax using MetroFax with ease, while other online fax services couldn’t get the job done.

Overall, MetroFax is a solid choice for all of your online faxing needs. I wish the web version was a bit more user-friendly, but stick to the mobile app and you’ll be fine. Try MetroFax for free to see if it is the best fax service for your faxing needs.


  • Free limited plan
  • Upgrades start at $4.99/month
  • Flexible and extensive
  • User-friendly interface
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Fax.Plus is a budget-friendly online fax service.

They offer a straightforward free plan as well as annual rates starting at $5 per month.

Customers get a user-friendly interface, with a great mobile app too. This is definitely a bonus, since so many services on our list seem to excel at just one or the other.

For a cheap online fax service, Fax.Plus offers quite a bit of extra features and benefits at each plan level. Let’s take a closer look at what you get with each plan.

Free — $0

  • 10 total pages
  • $0.20 per additional page
  • Send faxes only
  • Unlimited storage
  • Multiple fax recipients
  • Electronic signature

Basic — $5.99 per month ($4.99 with annual plan)

  • 100 pages
  • $0.10 per additional page
  • Dedicated fax number
  • Send and receive faxes

Premium — $11.99 per month ($9.99 with annual plan)

  • 300 pages
  • $0.05 per additional page
  • All Basic features
  • Export fax logs as CSV file

Business — $19.99 per month ($14.99 with annual plan)

  • 800 pages
  • $0.05 per additional page
  • Multiple fax numbers
  • 5 team members
  • Slack integration

Enterprise — $59.99 per month ($49.99 with annual plan)

  • 3,000 pages
  • $0.03 per additional page
  • All Business features
  • Unlimited team members
  • Zapier integration
  • Fax.Plus API
  • Priority support
  • Advanced security controls

The options are flexible and extensive, to say the least. But overall, I’d lean toward the Basic or Premium plans for something budget-friendly.

The Business plan is good too in terms of the price, but you’re limited to just 800 pages per month, which won’t accommodate high-volume users.

You can add a vanity fax number to your plan for $19.99. It’s free to sign up for Fax.Plus. There’s no time limit to the length of the free plan. You’ll just start paying per page when you go over the 10-page limit.


  • Plans start at $10/month
  • Easy to setup
  • Best for personal use
  • No option for digital signatures
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MyFax is another excellent option if you’re planning to send faxes from your mobile devices. But the overall standout of this online faxing service is its simplicity.

The set up process is incredibly easy. MyFax is a fax-by-email service. You can deliver messages to recipients with traditional fax machines as well as those with an online fax service.

Although MyFax is simple, it does fall a bit short in terms of security. They also don’t have an option for digital signatures.

So I’d recommend MyFax for personal use as opposed to anything business-related or faxing sensitive information.

Plans and pricing are as follows:

Home Office User — $10 per month

  • Send 100 pages
  • Receive 200 pages

Small Business User — $20 per month

  • Send 200 pages
  • Receive 200 pages

Power User — $40 per month

  • Send 400 pages
  • Receive 400 pages

Each additional page costs $0.10 when you exceed your limits for all plans.

Again, I’d really only recommend MyFax for personal use. Even the Small Business plan and Power User plan are pretty limited in terms of how many faxes you can send per month.

For comparison purposes, you can send and receive a total of 2,500 pages from MetroFax for less than the cost of the MyFax Power User plan. So if you are a high-volume fax user, you can get a better value elsewhere.

A free trial of MyFax is only available for the Home Office plan. It’s worth trying out for a month to see if you like the platform.

RingCentral Fax

  • Plans start at $12.99/month
  • Send & receive from any device
  • Very easy to setup and use
  • Offers fax scheduling
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RingCentral made our list of the best phone services for small business. They also offer a stellar fax service ass well.

RingCentral Fax is a great solution especially if you’re a small business owner or sole proprietor who anticipates slightly more faxing than your average entrepreneur. Their cheapest plan offers you up to 750 pages per month with $0.059 per additional page. That’s a pretty solid deal.

I like RingCentral Fax because it has a modern interface, offers fax scheduling, and supports attachments for large files. Another benefit of this provider is that you won’t be charged for a toll-free fax number.

Getting started with RingCentral is simple. Just choose your number and log in online or through the mobile app. Then you can start sending and receiving faxes from any device.

You’ll have the option to send online faxes to groups, receive notifications for all fax activity, and block any incoming faxes without caller ID.

RingCentral Fax keeps an online file log of all faxes sent and received, so it’s easy to go back to access those as a reference.

Here’s the plan and pricing breakdown for RingCentral Fax:

Fax 750 — $12.99 per month

  • 750 pages
  • $0.059 for each additional page
  • Online customer support only

Fax 1500 — $17.99 per month

  • 1,500 pages
  • $0.049 for each additional page
  • Phone and online support

Fax 2500 — $49.99 per month

  • 2,500 pages
  • $0.039 for each additional page
  • Phone and online support

As you can see, the rate for additional pages is lower with each pricing tier, which is different compared to some of the other services we’ve reviewed so far.

You can try RingCentral Fax free for 30 days with a trial.

RingCentral Fax isn’t perfect. The quality of the faxes could be a bit better, and you won’t be able to send any international faxes. But overall, the plans offer a decent value.


  • Free plan with limited features
  • Upgrade starting at $9.99/month
  • Built-in editor
  • Cloud storage integration
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If you’re looking for an online fax service with a smooth and modern interface, HelloFax should be at the top of your list.

HelloFax stands out from the competition with its cloud storage integration features and team options, which is great for small business owners.

Another reason why we love HelloFax is because of its built-in editor. This makes it extremely easy for you to deal with any attachments.

Unlike eFax, which counts sent and received faxes separately toward your monthly allowance, HelloFax groups them together. In my opinion, this is a much better pricing structure.

Here’s an overview of the plans and pricing for HelloFax.

Free — $0

  • 5 total sent pages
  • No team features

Home Office — $9.99 per month

  • 300 pages per month
  • 5 team members

Professional — $19.99 per month

  • 500 pages per month
  • 10 team members

Small Business — $39.99 per month

  • 1,000 pages per month
  • 20 team members

The free send-only plan is extremely limited. It’s really only intended for someone who needs to send a one-time fax that’s less than five pages. Otherwise, there’s not much else you can do with it.

For just $10 per month, you can send and receive 100 more pages than eFax, for half of the price. Plus, HelloFax won’t hit you with any setup fees.

All paid plans come with a 30-day free trial and discounted rates for annual contracts.

While HelloFax is great, it does have one significant pitfall that’s tough to overlook. There isn’t a dedicated mobile app, which is a bit disappointing. But if you can look past that, HelloFax is still a great option to consider.


  • Free fax service
  • Send up to 5 faxes a day
  • Upgrade for $1.99
  • Limited features
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The name FaxZero is inspired by its price—zero dollars to use. That’s right; FaxZero is a free online fax service.

More than 20.5 million faxes have been sent using the platform.

Using FaxZero is simple. Just navigate to the website and fill out the fax form. You don’t even need to create an account. Simply enter your name, company (optional), email address, and phone number. Then enter the name and fax number of the recipient.

Once that information has been filled out, you can send up to three pages by attaching a file. The cover page does not count toward this limit.

You can send up to five free faxes per day, for a total of 15 free pages daily. That’s pretty good considering you don’t have to pay for anything.

The downside of FaxZero is that you can’t receive any faxes. But it’s the perfect choice for an occasional user who just needs to send a quick fax.

FaxZero also offers an “Almost Free Fax” plan, which costs $1.99 per fax. This allows you to send up to 25 pages and removes the FaxZero branding from the cover page.

I probably wouldn’t consider the paid plan unless it was just a one-time occurrence. There are other affordable plans out there that provide much better value and benefits with monthly plan options.

The bottom line is simple. If you don’t have a fax machine and want to send a short fax for free online, FaxZero will be your best option. Beyond that, it’s extremely limited.


  • Plans start at $29/month
  • Healthcare focused
  • Enhanced security
  • Flexible options
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The “S” in Sfax stands for secure. This online fax service is different compared to other options on our list. It’s an industry-specific online fax option for individuals in the healthcare space.

Any time medical records are being sent, through any medium, privacy and security is a top concern. Sfax is a HIPAA-compliant fax service that allows people to send, receive, manage, annotate, and digitally sign documents without a fax machine or a printer.

In addition to the enhanced security, Sfax will also improve your healthcare workflow process. Printing and manually signing documents is not an effective use of time.

Sfax makes it possible for your remote staff, or anyone who is traveling, to send and receive essential health documents from anywhere.

Since Sfax is designed for the health industry, it offers flexible options for total control. You can manage your users to set access, permissions, and security options for each person.

It’s also easy for groups and teams to collaborate, view, manage, and export documents.

You can use Sfax with multiple locations, multiple numbers, and multiple sub-organizations all on the same plan. You don’t need a separate account for each location, and the number of users for each account won’t be restricted either.

Let’s take a look at the plans and pricing options for Sfax:

Standard — $29 per month

  • 350 pages
  • Unlimited users

Plus — $49 per month

  • 700 pages per month
  • Unlimited users

Contender — $99 per month

  • 1,500 pages per month
  • Unlimited users

Sfax also has custom Enterprise plans for high-volume users needing 2,500+ pages per month. You’ll be charged $0.10 per page for each page over your monthly limit.

As you can see, Sfax is pricey. But it’s worth it for medical practices or any company in the healthcare field. Another drawback of Sfax is that it only supports faxes being sent in the US and Canada.

Biscom 123

  • Plans start at $7.99/month
  • Email-to-fax features
  • Free 30-day trial
  • No web interface
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Biscom 123 is another top consideration for online faxing. It’s one of the best options for email-to-fax on the market today.

You can send a fax directly from your email app using the following format:

The subject line of the email you send will also be the subject of the fax cover page. The body of the email will be the memo of your cover page. But you can’t customize anything else on the cover beyond that.

Simply attach files you want to fax directly to the email. Attachments get converted into fax image files and transmitted to the recipient.

You’ll receive a confirmation email once all pages have been successfully transmitted and sent.

While Biscom 123 integrates with email, it does have a strange drawback compared to other online fax services. You can’t send a fax from the web interface.

The Biscom 123 mobile app has its flaws as well. But you must use it to link with your existing email platforms. You might experience some glitches and crashes using the app.

Biscom 123 offers two simple plans:

Individual — $7.99 per month

  • 30 pages
  • One user
  • $0.07 per page over 30

Small Group — $14.99 per month

  • 300 pages
  • Up to five users
  • $0.07 per page over 300

You can try Biscom 123 free for 30 days without entering your credit card information. It’s a good options for occasional users, but definitely has its fair share of limitations.

How to Find the Best Online Fax Service for You

With so many options to choose from, make sure your chosen online fax service meets your specific needs for the following criteria. This is the methodology we used here at QuickSprout to build this guide.

Document Archives

The best online fax services make it easy for you to access both sent and received faxes after you originally access them. So look for a service that lets you go back and view old messages.

Sometimes these archives will be limited to just a year. So it’s important to know your options before you sign up.

Cloud Storage Integration

In addition to archives within the faxing platform, you can always keep your documents forever by moving them to cloud storage systems like Google Drive or Dropbox.

Another benefit of cloud storage integration is the ability to send faxes from those platforms. This is much easier than the alternative of scanning, uploading, and attaching.

Multi-Platform Access

To get the most out of an online fax service, you’ll want the option to send a fax from anywhere. Computers, smartphones, tablets, iOS, and Android devices.

While most online fax companies offer a mobile app, that’s not always the case. Plus, some mobile apps are better than others. Some companies have an excellent mobile app, but outdated web interface.

So you can make your decision based on what platform you plan to use the most for faxing.

Page Limits

None of the online fax services on our list have the ability to send or receive an unlimited number of faxes. Each platform and plan comes with limits on a monthly basis.

If you exceed those limits, you’ll be hit with a per-page overage charge. You’ll want to find a plan that meets your needs without going over those monthly restrictions.

Whether you’re an occasional user or high-volume fax user, there are plans and page limits at varying price points for you to consider.


Faxing has changed. People are getting rid of bulky fax machines in their homes and offices alike. Online faxing services have changed the way we can communicate via fax.

So what’s the best online fax service? It depends on what you’re looking for.

There are some platforms for small businesses, others for personal use, and even plans for high-volume fax users. Here’s a quick recap of the services on our list:

  • eFax — Most popular online fax service.
  • MetroFax — Best mobile app for online faxing.
  • Fax.Plus — Best cheap online fax service.
  • MyFax — Best online fax service for personal use.
  • RingCentral Fax — Best online fax service for sole proprietors.
  • HelloFax — Best for small teams and cloud storage integration.
  • FaxZero — Best free online fax service (send-only).
  • Sfax — Best HIPAA-compliant online fax service for healthcare.
  • Biscom 123 — Best email-to-fax service for occasional users.

No matter what type of faxing needs you have, I’m confident that you can find a plan using a service in this guide.

from Quick Sprout